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5 Reasons to Not Buy ServiceCore

Key Takeaways

  • Even small businesses say it quickly pays for itself.
  • There’s never a perfect time to switch—but the longer you wait, the longer the chaos lasts.
  • ServiceCore is built for operators—not tech pros. Even drivers in remote areas find it easy to use.
  • Whether you run septic, portables, grease, or all three, ServiceCore can be customized to fit your operation.
  • You’ll never be left hanging. Real users say ServiceCore’s support team responds fast and actually listens.

Not sure if ServiceCore is right for your portable sanitation business? In this blog, we walk through the 5 most common myths people have about why you should not buy ServiceCore.

Transcript:

1. “Software is too expensive”

Ryan at USA Potty:

I was a little hesitant maybe based upon what I thought could be pricing, but you know, ServiceCore was actually very reasonably priced for the services that it provides. At the end of the day, I rent two toilets and it makes up for that cost.


2. “It’s too busy right now for change”

Chad at Halftime Rentals:

You are just going to continue to feel like you’re overwhelmed and too busy until you get things under control. ServiceCore will work with you to go at your pace, work when you’re ready to make the jump. Ultimately, you will be happier in the end that you made the jump.


3. “I’m not good with technology”

Michael – Driver:

I’m a driver for my company. We just switched over to ServiceCore and personally I really love it because the app is very user-friendly. One of the big things with my co-workers and myself was the app allowing you to save your work schedule. Since we’re out in the middle of nowhere half the time and we lose service, that’s a big thing. It allows us to continue working—from uploading pictures to getting GPS coordinates to completing the job—we’re able to do it offline, so to speak. So, it is very awesome.


4. “Software won’t fit my business”

Lynden at Williams & Bay Pumping:

We have those three divisions. So effectively, we are three different companies in one. So I needed a program that could break each one of those out because each one has its own separate needs. The efficiencies part are the same with the customer interaction, the routing, and the leading to invoicing, but when you look at the individual business group, each one has separate categories and drop-downs and concerns. So it’s important that we were able to have a program that was able to look at all those together—and it just worked harmoniously together.


5. “Customer service will be bad”

Damian & Lisa at VannGo Luxury Restrooms & Portable Solutions:

It’s the responsiveness. I can call any of you, email any of you, and just say, “Hey, I’m thinking about this. Is there a fix for that? Can you make this for me? Have you already done that? Where am I missing this?” And I feel like I get an answer almost immediately. And I feel like so many of the suggestions or the ideas that we sort of kind of threw out there have been implemented. And you don’t get that from just any other company.

FAQs

Is ServiceCore just for big companies?

Nope. ServiceCore works great for small, family-run operations and large businesses too. You can grow into it at your own pace.

Do I need to be good with technology to use ServiceCore?

Not at all. The mobile app and dashboard are simple to use—even drivers in rural areas say it’s easy to learn.

Do I have to switch everything all at once?

No. Some customers roll it out in stages. ServiceCore helps you through every step.

What if we have limited internet access on the road?

No problem. The mobile app works offline so your team can keep working even when service is spotty.

What kind of support does ServiceCore offer?

Real people, real fast. Whether you need help setting up, have a question, or want to request a new feature—our team is here for you.

Matt Aiello

Matt Aiello

Vice President of Marketing, ServiceCore | Docket

Matt Aiello is a seasoned marketing executive with over two decades of experience driving growth for B2B software companies. As VP of Marketing at ServiceCore and Docket, he leads the strategy behind the software solutions trusted by thousands of portable toilet and dumpster rental businesses across the U.S. Matt’s team focuses on building tools and content that help haulers streamline operations, increase efficiency, and grow smarter. Before joining ServiceCore, Matt led marketing for a portfolio of SaaS companies at EverCommerce for blue collar service industries.

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