BE BETTER THAN THE BEST

Every operator says that they provide the best customer service (even your competition). Go beyond the best with tools that turn every customer interaction into an opportunity to exceed expectations and build trust.

Scroll down to see how your business would operate using ServiceCore

RING RING – IT’S A CUSTOMER CALLING

From one screen your CSR can:

  • Pull historical information for past customers (like seeing if they owe you money)
  • Schedule delivery, service, and pickup
  • See the availability of all of your units for the dates the customer wants
  • Leave a note for the driver like a gate code
  • And more

LET’S GET THAT JOB ASSIGNED TO A DRIVER

Dispatch sees the new job and assigns it to a driver. But wait, there’s more:

  • With the click of a button, the dispatcher optimizes any route, saving time, fuel, and wages.
  • Oh no, your driver called out sick! No problem. You can bulk assign all of their jobs to another driver in seconds.
  • You’ll see where all your drivers are on a map and monitor their progress throughout the day.

WE’RE ON OUR WAY

Your customer gets a text message notifying them that your driver is on the way. And that’s not all. You can automatically send texts when:

  • The job is scheduled
  • The job is completed
  • Your driver can’t service the unit (locked gates, etc.)
  • And more

YOUR DRIVERS’ PRODUCTIVITY GOES UP

ServiceCore’s mobile application has everything your drivers need to get the job done like:

  • Turn by turn directions to the exact location of a unit (even if there isn’t a physical address)
  • Start & stop times so you can monitor their productivity
  • Taking time-stamped images before and after service
  • Instantly letting you know when there’s an issue like a blocked unit

YOUR CUSTOMERS WANT MORE

Your customer decides they want to order additional services in the middle of the night. Instead of calling you, they log into their customer portal and request the service themselves. They can also:

  • Request rentals
  • Pay their bill
  • And more

IT’S TIME TO GET PAID

From one screen your billing person can send out all of your recurring invoices, EVERY DAY, with the click of a button. And you’ll:

  • Get paid faster and stuff way less envelopes
  • Charge the right amount–every time
  • Reduce your credit card processing fees
  • Collect more past due invoices

REVEAL HIDDEN OPPORTUNITIES

When your business gets more complex, figuring out what to do next can be tough. Think of our reports as your crystal ball. They give you the confidence you need to make smart decisions for your business on areas like:

  • Driver productivity
  • Inventory utilization
  • Rental rate analysis
  • Route profitability
  • And many more

But Don’t Just Take Our Word For It

Here’s what an operator like you thinks about ServiceCore

SUPPLIERS LOVE SERVICECORE

ServiceCore’s team is on the
PSAI Board of Managers

Preferred partner of
PolyJohn

Preferred partner of
AMERI•CAN

Preferred partner of Armal

Some of the other businesses that don’t use ServiceCore still have service management nightmares, so customers come to us instead. The only regret I have about ServiceCore is that I didn’t know about it sooner.

JB Bresett, GM, SERC

ServiceCore is really an end to end solution. It works along many devisions of our company and makes all of our lives easier.

Kelly Luf, VP, A Royal Flush

There is no worry about scaling our business up because of ServiceCore. If you share ServiceCore with other operators, it won’t be our secret weapon anymore!

Damian Baker, CEO, VannGo Luxury Restrooms and Portable Solutions

I already love their software program and always receive great service from them, so I thought having them design & manage our website as well would be perfect. We are so happy with the results and I will be highly recommending ServiceCore Digital Marketing.

Shandi, Scotty’s Potties, Office Manager

Because it’s easy to set our customers up on recurring billing, we bill our customers daily in just a few minutes, and we know exactly who owes us money.

Marcus Dorsey, Owner, Pro Waste, Inc.

We transitioned our operation to ServiceCore and we’ve had a great team from the company on site to support us throughout the process. With this new software, we’re excited to be more efficient and to provide even better service to our customers.

The Throne Depot

WE’RE WITH YOU EVERY STEP OF THE WAY

STEP 1.

Let’s jump on a personalized demo to see if ServiceCore works for you. And we’ll answer all your questions.

STEP 2.

Once we get started, our team will take care of moving your data onto ServiceCore. And make it easy.

STEP 3.

You’ll receive training from former operators that will help you get the most out of ServiceCore.

Meet The Former Operators Who’ll Guide You Through Getting Started With Servicecore

Who Is Servicecore For?

Business Owners

You worked in this business for a while. You care about your staff, customers and reputation.

OPERATIONS MANAGERS

Your job is to make sure the business runs to its full potential. You’re trying to grow productivity.

OFFICE MANAGERS

You need to make sure the office runs as smoothly as possible. Same for all your systems and processes.

ACCOUNTING AND BILLING

Invoicing, accounts receivable and ultimately getting paid is your responsibility. Reporting is also important for you.

DISPATCHERS

You’re communicating with drivers. Schedules, routes, changes, road conditions, customer calls and more.

SALES

You’re on the frontlines building and maintaining great relationships with customers to keep them happy.

Finally Get On The Same Page With One Tool That Makes All Your Jobs More Efficient