What Every Grease Business Needs to Know about ServiceCore
Key Takeaways
- ServiceCore drastically improves operational efficiency
From front office to fieldwork, ServiceCore has streamlined scheduling, routing, time logs, and documentation, resulting in smoother day-to-day operations. - Seamless integration and invoicing flexibility
The platform’s invoicing system works across devices and integrates with accounting software, allowing billing tasks to be done anywhere, not just from a desktop. - Scalability for growing businesses
As staff and customer volume increased, ServiceCore made it easier to manage growth, proving to be a scalable solution for expanding operations. - Strong support and professional relationships
The team at ServiceCore provides responsive support across payments, security, and user issues, contributing to a positive long-term partnership.
Transcript:
Has drastically improved our efficiencies, uh, you know, from a front office and on the field. Top reasons that I chose ServiceCore for my business, Grease Busters — we need the flexibility to do scheduling and routing. It was an easy choice for us to go to ServiceCore as the ease of transactions as well as routing.
Our business includes a lot of documentation that we like to provide, including before and after pictures, as well as manifest forms that our customers are required to submit. Um, and the ease of attaching these right after service — having time logs — has drastically improved our back office function.
My favorite thing about ServiceCore is the look that our drivers and field service staff get to see on their phones when using the application, as well as the ease of use for myself and our team on the back office function. Um, as well as the invoicing capabilities that integrate with our accounting software. So the ease of invoicing, whether it be on my phone, my laptop, whatever technology I have, I can do it without having to be behind a laptop.
You know, when we were evaluating softwares, obviously like any business owner, there is hesitations. And uh, my initial hesitation of choosing ServiceCore — or even a software alone — was, um, I was at a point where we were not, uh, you know, everything was manageable. And as we scaled the business, as we had more staff, as customer volumes increased, uh, it was an easy choice for us to go to ServiceCore as the ease of transactions as well as routing.
What I would tell other septic or grease pro haulers like myself when choosing a software or choosing ServiceCore is to really understand beyond what they’re doing today, and to think for the future and how this can be scalable — and how they can drastically improve efficiencies and spend more time on their business rather than in the business.
I have been fortunate to be able to work with many ServiceCore professionals, whether it be in our payments processing or day-to-day challenges we may face — that might be, whether it be users or even on a security standpoint. The personnel have been phenomenal. We’ve built great relationships, and we look forward to continuing to working with ServiceCore.
FAQs
We needed flexible scheduling and routing, and ServiceCore made it easy to manage both operations and transactions efficiently.
It’s streamlined our documentation process (like attaching before/after photos and manifest forms), time logs, and back-office functions.
Yes, our drivers and field staff find the mobile app intuitive and easy to use, which makes their day smoother.
Absolutely. Whether I’m on my phone or laptop, I can send invoices without needing to be in the office.
Think beyond your current needs—ServiceCore is built to scale and will save you time so you can focus more on growing your business
