ServiceCore vs Pro Software: What's Right For Your Business?
ServiceCore creates a complete end-to-end software experience—creating better communication from the front office to communicating with drivers to billing. As the leading alternative to Pro Software, ServiceCore brings all the divisions of your company together, making life easier for everyone and creating a superior customer experience.
|EASE OF USE||ServiceCore||Pro Software|
|Software is easy to use by all departments?||Yes||Learning curve|
|Ideal for operators running 5 or more trucks?||Yes||Limited|
|Provides simple reports that make important numbers easy to understand?||Yes||Limited|
|CUSTOMER MANAGEMENT||ServiceCore||Pro Software|
|Easily manage customers and jobs from one screen?||Yes||No|
|Easy for CSRs to enter new customers and jobs from one screen?||Yes||No|
|Seamless flow of customer and job info between departments?||Yes||Limited|
|Easy access to customer profiles, job history, notes, and prior invoices from one screen?||Yes||No|
|Ability to repeat complex jobs with just a few clicks?||Yes||No|
|BILLING CUSTOMERS||ServiceCore||Pro Software|
|Offers low credit card rates with ServiceCorePAY?||Yes||No|
|Requires customers to use Authorize.net (higher credit card fees)?||No||Yes|
|Accepts all major credit cards, including AMEX?||Yes||No|
|Automatically batch bill customers with ServiceCorePAY?||Yes||No|
|Reduces past due invoices to near zero with ServiceCorePAY?||Yes||No|
|Integrates with QuickBooks?||Yes||Yes|
|ROUTE OPTIMIZATION||ServiceCore||Pro Software|
|Automatically optimizes routes to save on fuel and overtime pay?||Yes||No|
|Drag and drop route assignment on a map?||Yes||No|
|Easily assign drivers and jobs?||Yes||Limited|
|Pinpoint accuracy of service, pick-up, and drop-off locations||Yes||Yes|
|INVENTORY MANAGEMENT||ServiceCore||Pro Software|
|Know where all of your inventory is at all times?||Yes||Limited|
|See how much inventory is in your yard vs on job sites?||Yes||Limited|
|Calendar view of the availability of your units?||Yes||No|
|TRAINING, CUSTOMER SERVICE, AND SUPPORT||ServiceCore||Pro Software|
|Provide virtual or onsite training?||Yes||Limited|
|Large onboarding and support teams?||Yes||No|
|Former operators working on support and onboarding teams?||Yes||No|
|MOBILE APPLICATION||ServiceCore||Pro Software|
|Driver-friendly mobile application?||Yes||Built for the web|
|Mobile application built for smartphones and tablets?||Yes||Limited|
|Driver has the ability to change route?||No||Yes (prone to mistakes)|
Frequently Asked Questions
Why is ServiceCore the best alternative to PRO Software Solutions?▼
ServiceCore is the most developed and supported software in the industry, hands down. That’s because it’s built around the experience of former operators (some of whom we hired!) With ServiceCore, you see your entire business in a single dashboard, your billing and invoices are unified in a single system, and everything is tablet friendly. We even provide a full support staff should you need help with implementation. Other software just can’t compare.
Why do portable restroom businesses choose ServiceCore over PRO Software Solutions?▼
The primary reason is the support you receive from ServiceCore. ServiceCore makes it easy for portable restroom businesses to create new customers, quickly assign drivers, and view inventory from one screen.
Why do septic businesses choose ServiceCore over PRO Software Solutions?▼
ServiceCore makes drivers more efficient by reducing time spent on paperwork, avoiding routing issues, and tracking down overdue invoices. With a single system that manages everything in one place, you’ll save time and serve more customers.
Why do roll-off dumpster businesses choose ServiceCore over PRO Software Solutions?▼
ServiceCore lets you track inventory, pin-point drop-offs and pick-ups, and manage schedules on the fly, giving you the perfect combination of flexibility and efficiency.
What types of businesses are not a good fit for ServiceCore?▼
ServiceCore is great for liquid waste or roll-off businesses that want to make their business more productive. If you’re in an industry outside of portable restrooms, septic and FOG, or roll-off dumpsters Pro Software is a better choice.
How much does ServiceCore cost?▼
Our pricing structure accommodates a wide range of operators — from multi-truck companies to enterprise corporations with complex structures. ServiceCore is not the cheapest solution. Why? Because we provide the best training, support, and customer service out of any ServiceCore alternatives, and offer the best software that drives productivity for your business. The best way to get an exact price is to schedule a demo.
Why are portable toilet, septic, grease, and roll-off operators choosing ServiceCore over Pro Software?
ServiceCorePAY makes it easy to batch bill your customers in just a few clicks. You get paid faster and you reduce past due invoices to near zero.
Real-time inventory tracking, schedule and route optimization, and frictionless billing—we make every part of your business run more productively.
From the first customer call to dispatching to fulfillment, we help teams increase productivity so customers have the best experience possible.
Former Operators Work Here!
Our support and onboarding teams are made up of people that used to be operators. They’ve walked in your shoes and know the pain of running a business on spreadsheets or software that’s hard to use and isn’t well supported. They also know how ServiceCore made their businesses better and more productive. When you sign up with ServiceCore, former operators just like you are guiding your business.