RING RING – IT’S A CUSTOMER CALLING
From one screen your CSR can:
- Pull historical information for past customers (like seeing if they owe you money)
- Schedule delivery, service, and pickup
- See the availability of all of your units for the dates the customer wants
- Leave a note for the driver like a gate code
- And more
LET’S GET THAT JOB ASSIGNED TO A DRIVER
Dispatch sees the new job and assigns it to a driver. But wait, there’s more:
- With the click of a button, the dispatcher optimizes any route, saving time, fuel, and wages.
- Oh no, your driver called out sick! No problem. You can bulk assign all of their jobs to another driver in seconds.
- You’ll see where all your drivers are on a map and monitor their progress throughout the day.
WE’RE ON OUR WAY
Your customer gets a text message notifying them that your driver is on the way. And that’s not all. You can automatically send texts when:
- The job is scheduled
- The job is completed
- Your driver can’t service the unit (locked gates, etc.)
- And more
YOUR DRIVERS’ PRODUCTIVITY GOES UP
ServiceCore’s mobile application has everything your drivers need to get the job done like:
- Turn by turn directions to the exact location of a unit (even if there isn’t a physical address)
- Start & stop times so you can monitor their productivity
- Taking time-stamped images before and after service
- Instantly letting you know when there’s an issue like a blocked unit
YOUR CUSTOMERS WANT MORE
Your customer decides they want to order additional services in the middle of the night. Instead of calling you, they log into their customer portal and request the service themselves. They can also:
- Request rentals
- Pay their bill
- And more
IT’S TIME TO GET PAID
From one screen your billing person can send out all of your recurring invoices, EVERY DAY, with the click of a button. And you’ll:
- Get paid faster and stuff way less envelopes
- Charge the right amount–every time
- Reduce your credit card processing fees
- Collect more past due invoices
REVEAL HIDDEN OPPORTUNITIES
When your business gets more complex, figuring out what to do next can be tough. Think of our reports as your crystal ball. They give you the confidence you need to make smart decisions for your business on areas like:
- Driver productivity
- Inventory utilization
- Rental rate analysis
- Route profitability
- And many more
SUPPLIERS LOVE SERVICECORE
ServiceCore’s team is on the
PSAI Board of Managers
Preferred partner of
PolyJohn
Preferred partner of
AMERI•CAN
Preferred partner of Armal
Meet The Former Operators Who’ll Guide You Through Getting Started With Servicecore
