No More Digging THROUGH PAPER
Cynthia has been in the portable restroom industry since 2011 when she joined her husband and owner, Derek. Together they own and operate a total of four portable restroom operations across the state of Michigan.
“Our missed service calls have gone down about 98% of what they were.”
FROM DOUBT TO COMPLETE TRUST
Meet Jim, a 60-year-old driver for Atlantic OBX, who admits he’s “techno-challenged” and was initially skeptical about using ServiceCore. Like many operators, Jim worried that new technology would be too complicated to learn.
“If I can catch on to it, your program will work for anybody because I’m a dinosaur.”
fROM THE OFFICE TO THE FIELD: SUCCESS STORIES
Software That Understands Us
Operations Manager at Williams & Bay Pumping
“With ServiceCore, we’ve reduced errors and increased customer satisfaction—our clients notice the difference.”
Family Time Made Possible
Monson Septic and Portable Restrooms
“Routing used to take me all day on Sundays to plan for the week. With ServiceCore, I can optimize six routes in under five minutes.”
Keeping Up with Demand
Dispatch Manager at VannGo
“ServiceCore is indispensable to our business operations. It’s not just a tool; it’s a partner that helps our business thrive.“
Taming Invoicing Chaos
Operations Manager & Owner at Atlantic OBX
“Choosing ServiceCore was a pivotal decision that has drastically improved our operational efficiency and allowed us to scale our services to meet growing demand.”
LEAVE BEHIND POOR CUSTOMER SERVICE
Owners at VannGo Luxury & Portable Restrooms
“I can call or email any of you… And I feel like I get an answer almost immediately. You don’t get that from just any other company.”
Billing Hours Turned Into Minutes
Head of HR & Billing at A Royal Flush
“Our accounts receivable was out of control in terms of it just was not organized, and there was a lot of money out there we needed to bring in. Hours and hours we’re saving now…I mean, the recurring invoicing takes two minutes to do.”
Change is Scary, Paper is What I Know
Co-Owner at Jons To Go
“With the move to ServiceCore, we have so little paper and so much more efficiency. You’re gonna have to invest in the change.”
Tremendous Growth in Just Months
Co-Owner at HalfTime Rentals
“I demoed 8 different softwares, and ServiceCore stood out. It had everything I wanted in one system. We went from getting 5 calls a day to over 500 calls a day during Hurricane Helene. If I didn’t have ServiceCore, I physically wouldn’t be able to keep up with it.”
I’m Too Busy for Something New
GM at SERC
“Some of the other businesses that don’t use ServiceCore still have service management nightmares, so customers come to us instead. The only regret I have about ServiceCore is that I didn’t know about it sooner.”